Driver FAQs

18years and above with a valid Qatari Driver License

You will need an Android or ios devices to receiving bookings

Limousine standard cars

Weekly automatic bank deposits for payout

Yes, Order rejection will lead to give make poor acceptance rate

Yes, you call the customer once you have received the booking by just one click on the phone icon

Order cancellation is acceptable. And the cancellation reasons will be investigated

1. Download SCAPTAIN and register online with your QID, Qatari Driving License and Vehicle Registration details
2. You can visit Captain office: Building no.19, First floor, Office no. 2, Street no.900 and Zone no. 55 by having your QID, Qatari Driving License and Vehicle Registration details
3. Within 24hrs after submitting your details, you will receive a call or notificaton from our Driver car team to finalize the registration

1. Captain has an option as customer can raise their complaint in the app itself by raising in the Menu – Help & Support.
2. The ticket gets raised and it will be answered in 30 to 60 mins interval. For the ongoing orders also customer can raise their complain in Have an Issue? Chat with Us tab and the same will be answered in 30 to 60 mins. They can email us on [email protected] to get the complaint get resolved.